Leonardo Hotel Nottingham - formerly Jurys Inn

The staff at this hotel are fantastic. We came as a double trip to celebrate our anniversary but also for play off weekend (ice hockey) put a we note in while booking and we received free chocolates, free breakfast the next morning, a free bottle of wine & a room filled with balloons. The girl Abbie who organised all this was so lovely as were the other staff. The fella on reception when we were checking out on Monday was so happy, friendly & bubbly! Stored our bags for us until we had to go for our train back to the airport. Always greeted us with a smile when we say him.

The buffet breakfast was amazing. So much on offer and really filled us up for the day! The bed was very comfy. We were also allowed to check in a bit earlier which was nice. And the room was very spacious! The location is also handy for train station and city centre.

Breakfast was delicious as usual as I have stayed here multiple times and he beds are so comfortable and soft. The servers in the breakfast room were polite and helpful. Scenic room with a nice view over the water. The one gentleman who worked on the front desk till 11 was incredible. He was so helpful when asking for semi skimmed milk for the room and the bar staff were great when ordering desserts to take up to the room they kept me posted with how long it would be for the dessert and helped me with the buttons into the lift when carrying it upstairs.

One of my friends did not get the water in her room. Room was dark. Paid for three breakfasts then my friend had a letter to say she needed to pay balance no explanation on letter in reference to why this was.i had to sort it out at reception show my receipt of payment. Breakfast no indication on menu vegertarians / vegan can order sausages as only when I asked if anything on offer informed me can order it. The arrangement vegetarian options on one side and the bacon and sausages were placed separately on the other side of the middle island so then had one Queue for the eggs ect so food got cold. If the eggs ect for the non vegetarian could have been also served on the same side where the bacon and sausages were would have prevented this problem.

Amazing warm welcome from reception, especially Beth. Lovely hotel overall! The lobby and bar areas were very cosy and relaxing with TV screens. The hotel was literally down the road from the train station. It was also several mins walk into Market Square. Breakfast was nice and hot. The staff were very welcoming and attentive. The bedrooms were very cosy indeed and clean. Beds were very warm. thick duvets for the winter season. I don't usually sleep too well but I had a very good nights sleep. Pleased there were sockets by the bedside. Kettle in the rooms. We had plenty of milk, sugars, PG Tips and my favourite coffee Kenco in the room for a warm brew.